Nowadays people start to try Linux as Desktop. One of my friends is in this case. He's not somebody who request a lot from a computer. Like 99% of peoples, he needs to browse the web, send and receive emails, an office suite, chat on MSN, use Skype. Those needs are fulfilled at 100%. He's happy with compiz Desktop effects. His computer is faster, doesn't slow down and safe from virus.
So what about the command line ? He never typed any. The command line on Linux, as powerful as it is, is not a mandatory tool. It's just something available for those who want to become power users. And when you ask for some help on forums, very often the answer will need the use of the command line. This is just because the guy who is answering is a power user and he gives you the quickest way to solve your issue. A gui will just do the same job as the command line, just with a friendly interface. But it will not do it better.
Of course, to understand the Linux command line has its learning curve, but as any intensive work, worth is the reward.